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Requirements to play Top Eleven
Top Eleven is available on iOS, Android and Web. - The minimum supported iOS version is iOS11. - The minimum supported Android version is 5....
Top Eleven VNG: Account Transfer
Top Eleven is again available in Vietnam on App Store and Google Play. Managers who are playing the game from Vietnam will be able to transf...
How can I transfer my account to a new device?
If you have a new mobile phone and would like to continue playing Top Eleven, you need to open the game on your old device, tap Settings, sw...
Why is my account banned?
With an aim to provide the best experience and great gaming environment, we reserve the right to take actions against the accounts of Manage...
Can I change the account I associated Top Eleven to?
If you link your Top Eleven club to your Facebook, Google Play or Game Center accounts, you can no longer change them or disconnect them. Th...
Can I disconnect my Top Eleven account from Facebook?
If you've already linked your current Top Eleven account to your Facebook account, you will not be able to link your new Facebook profile to...
If I delete my account, can I use the same e-mail for a new TE account?
Note that Top Eleven accounts are connected to Facebook, Google Play or Game Center, not directly to your email. Also, keep in mind that it ...
Where can I find my Manager ID number?
You can find information about your Manager ID number going to Settings (the button in the bottom left corner of your screen). The informati...
I want to transfer club data from one account to another one
Unfortunately, the option to transfer club data from your current account to another one is not available.
I want to recover my deleted Top Eleven account
Unfortunately, if you requested deletion of your club there is no option to return it. Once your data is removed, it will not be possible to...
I want to delete my Facebook account, but keep my Top Eleven account connected to it
If you delete your Facebook account, you won't be able to log into your Top Eleven account. As a friendly suggestion, if you are set on dele...
I want to continue playing with my guest account on a new device
Unfortunately, a Guest account cannot be accessed from another device because it was not linked to any social platform. We advise you to acc...
Is Top Eleven free to play?
While Top Eleven is free to play, we do offer the option to purchase in-game currency (Tokens) for real money. You can make these purchases ...
Can I pause my progress in Top Eleven?
Top Eleven is a dynamic game, and in order to make it closer to real-life football, players become older as the time goes by, they need to t...
Can Top Eleven be played offline?
In order to play Top Eleven, a steady internet connection is needed, and there is no option to play the game offline.
How can I turn off the background music while playing the game?
If you don’t want to hear the music while playing Top Eleven, you can disable it in Settings -> General -> Background music.
How to connect an account to social networks?
Open the game on your device, tap Settings, swipe to Social accounts and then connect your current account to one of the following netw...
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