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How to contact us
I have completed a Token Task, but have not received my Free Tokens
Shop
How can I buy tokens?
I have not received the tokens but I got charged
I lost a game but my team was stronger. Why?
Live Match
How to Report a bug
Technical Issues & Bugs
Proving Grounds: About the Event
Proving Grounds: Points and rewards
Proving Grounds: How can I win the Master Reward
More
Technical requirements to see 3D live match
I do not see any video ads to earn boosters
Availability of in-game events and features
Why have some of my friends disappeared from Top Eleven?
My game is crashing, closing or freezing
I would like to refund a purchase
Can I switch between 2D and 3D matches?
How can I get Mourinho’s support in my live match?
What are the rules for the League?
What are the rules for the Champions League?
What are the rules for the Cup?
How can I change the time of my match?
My matches are not at a convenient time
How many teams are there in Top Eleven?
Requirements to play Top Eleven
How can I transfer my account to a new device?
Why is my account banned?
How to invite friends to Play Top Eleven?
How to invite a friend to play a friendly game?
Do Friendly matches affect my player’s condition?
How to change my team’s formation?
When will my players retire?
My players are often injured. Why?
How does Training work?
Why aren’t my players eligible for Personal Training?
What is the best training drill combination?
How auction works and what’s the best time for a bid?
How can I sell a player?
I don’t like players offered at the auction
What is the Youth Academy?
What Ground level corresponds to each Youth Academy levels?
I don’t understand the quality stars of my young players.
What is a Football Association (FA)?
How can I create an Association?
How to invite other Managers to my Association?
Where can I find the items I own?
How can I change my club’s jersey or emblems?
How to change my club’s name in Top Eleven?
How do Finances work?
Which TV Rights contract should I choose?
Which Sponsorship contract should I choose?
There are no fans at my matches
Why can’t I increase the level of my stadium?
My Stadium is not full (I have more seats than it is shown)
Season in Review: For how long is the report available?
Season in Review: My player doesn’t have all stats
How can I change my profile photo?
I have watched a Video offer but have not received my Free Boosters & Cash
Can I use a VPN while completing the offers?
Why do I receive only one gift per day from my friends?
How to submit idea for the game
When is the next update?
I don't like the new update. Can I go back to the previous version?
How to report a user?
