Our team carefully investigates all suspicious activities including, but not limited to:
1) Cheating and exploiting;
2) Selling, sharing and/or buying accounts from other Managers;
3) Harassive behavior, using vulgar and threatening language and content;
4) Using unauthorised third party programs to abuse the game;
5) Technical misuse and taking advantage from the technical issues and bugs.
Any behaviour in contravention of our Terms of Service will lead to penalties which include permanent account suspension. Therefore, make sure to be aware of all inappropriate behaviour that can lead to an account being banned. For further information about the reasons why you have been banned, feel free to contact us.