Technical requirements to see 3D live match

The new update will be available on the App Store. There will be no changes in general requirements to play Top Eleven, including the minimu...

I get "your club is not associated with my account” message when trying to play the game

This situation may sometimes occur and we hope that we will have it fixed in the future. Unfortunately, at this moment we can't confirm...

I can’t log in to my Top Eleven account

If you can’t access your Top Eleven account, please try the following steps:1. Log in from another network connection;2. Log in from another...

Why have some of my friends disappeared from Top Eleven?

In case you cannot see your friend in the Top Eleven list, please try the following steps:1. Click on the button "Refresh Friends" on the ho...

How to Report a bug

Occasionally some software glitches and bugs may make into the final game.In that case please check the List of Known Bugs first to see if t...

I can’t log in to my Top Eleven account

If you can’t access your Top Eleven account, please try the following steps:1. Log in from another network connection;2. Log in from another...

I do not see my team when I log in to Top Eleven

If you have logged in to the game but do not see your team, it means that you have probably logged in using a wrong account. Please follow t...

My game is crashing, closing or freezing

Go to App Store to update the game.Uninstall Top Eleven, reboot your device and reinstall it from the App Store. Please note that by reinsta...