If you can’t access your Top Eleven account, please try the following steps:
1. Log in from another network connection;
2. Log in from another device;
3. Try reinstalling the game and updating it to the latest version (you can also reboot your device in the process).

If the issue persists, you can contact our support team and provide the following details:
1.Your Manager ID;
2. Your exact Club name and level;
3. Your Manager name and Stadium name.