What is the Monthly card?
Shop
What is the difference between OVR (Overall Quality) and Total Quality?
Squad
I do not see any video ads to earn boosters
Hot Topics & Known Issues
Contact Us
How to contact us
How can I buy tokens?
How to Report a bug
Technical Issues & Bugs
King of Kings: I can’t see the event banner
Proving Grounds: Points and rewards
Ranked Championship: Multiplier
More
Requirements to play Top Eleven via Web
My player lost more than 20% of quality
Why don’t I have the same event/feature as my friend?
Why have some of my friends disappeared from Top Eleven?
My game is crashing, closing or freezing
I have not received the tokens but I got charged
I would like to refund a purchase
Can I switch between 2D and 3D matches?
How can I get Mourinho’s support in my live match?
I lost a game but my team was stronger. Why?
What are the rules for the Cup?
What are the rules for the League?
My competition opponents are on higher levels
How can I change the time of my match?
My matches are not at a convenient time
How many teams are there in Top Eleven?
Minimum requirements to play Top Eleven
How can I transfer my account to a new device?
Why is my account banned?
How to invite friends to Play Top Eleven?
How to invite a friend to play a friendly game?
Do Friendly matches affect my player’s condition?
How is Lineup OVR (Overall Quality) calculated?
How to change my team’s formation?
What is Training Uplift?
Sharpness: What is it?
What are regular Training Drills and Teamplay Drills used for?
How auction works and what’s the best time for a bid?
How can I sell a player?
I don’t like players offered at the auction
What is the Youth Academy?
What Ground level corresponds to each Youth Academy levels?
I don’t understand the quality stars of my young players.
What is a Football Association (FA)?
How can I create an Association?
How to invite other Managers to my Association?
Where can I find the items I own?
How can I change my club’s jersey or emblems?
How to change my club’s name in Top Eleven?
Which TV Rights contract should I choose?
Which Sponsorship contract should I choose?
What is the Investments menu for?
There are no fans at my matches
Why can’t I increase the level of my stadium?
My Stadium is not full (I have more seats than it is shown)
Season in Review: For how long is the report available?
Season in Review: My player doesn’t have all stats
How can I change my profile photo?
I have watched a Video offer but have not received my Free Boosters & Cash
Can I use a VPN while completing the offers?
Why do I receive only one gift per day from my friends?
How to submit idea for the game
When is the next update?
I don't like the new update. Can I go back to the previous version?
How do I report a user for abusive behavior?
