How do I view my purchase history?

To review your purchase history, please check the guides below: AndroidEnter payments.google.com, then log in with your desired Google ...

I made a purchase but didn't receive it!

Check your internet connection first, as it takes time for items to arrive through a slow connection. If the connection was lost during or r...

How do I avoid accidental purchases?

You can avoid accidental purchases by changing your device settings.For iOS devices:1. Go to Settings on your device -> General -> Res...

Diamonds, Coins and Tokens

Here is a brief introduction to the functions of the three kinds of in-game currencies. Diamonds You can collect diamonds every da...

Why didn't I receive trophies/gems/coins that I won from a game?

In most cases, the rewards are added successfully to your account, please double check in your game. If the rewards do get lost owing to une...

Why there are no Free Gems offers available?

We cannot influence the quantity or type of Free Gems offers that you see.Offer Providers show tasks based on various demographics, such as ...

How to check offer-wall reward status and what to do if the reward kept pending?

How to check rewards status:Menu > Reward Status, please keep waiting for a bit longer if the offers are still ongoing.What to ...