Please start by checking your internet connection, as it has to be stable for purchases to show up. Most of the time, purchased items are delivered immediately, but sometimes it may take up to 48 hours to process the purchase. 

If you still have not received the purchased items, please reach out to the dedicated support team depending on the payment method that you have used.

1. For purchases made in the Golf Rival app downloaded from the App Store:

Contact Apple Support.

2. For purchases made in the Golf RIval app downloaded from the Play Store:

Contact us and send the following information:
- Gmail address you use for Google Wallet purchases.
- Google Play receipt of your purchase. Receipts are emailed to you after every purchase, so check your inbox.