What is the Monthly card?
Shop
What is the difference between OVR (Overall Quality) and Total Quality?
Squad
Contact Us
How to contact us
How can I buy tokens?
I have completed a Token Task, but have not received my Free Tokens
How to Report a bug
Technical Issues & Bugs
Alonso Accolades: Quality of opponents
Alonso Accolades: Can’t start a match
Ranked Championship: About the event
More
King of Kings - event availability issue (November 13)
Price Changes
Requirements to play Top Eleven via Web
Why have some of my friends disappeared from Top Eleven?
My game is crashing, closing or freezing
I have not received the tokens but I got charged
I would like to refund a purchase
Can I switch between 2D and 3D matches?
How can I get Mourinho’s support in my live match?
I lost a game but my team was stronger. Why?
What are the rules for the Cup?
What are the rules for the League?
My competition opponents are on higher levels
How can I change the time of my match?
My matches are not at a convenient time
How many teams are there in Top Eleven?
Minimum requirements to play Top Eleven
How can I transfer my account to a new device?
Why is my account banned?
How to invite friends to Play Top Eleven?
How to invite a friend to play a friendly game?
Do Friendly matches affect my player’s condition?
How is Lineup OVR (Overall Quality) calculated?
How to change my team’s formation?
What is Training Uplift?
Sharpness: What is it?
What are regular Training Drills and Teamplay Drills used for?
How auction works and what’s the best time for a bid?
How can I sell a player?
I don’t like players offered at the auction
What is the Youth Academy?
What Ground level corresponds to each Youth Academy levels?
I don’t understand the quality stars of my young players.
What is a Football Association (FA)?
How can I create an Association?
How to invite other Managers to my Association?
Where can I find the items I own?
How can I change my club’s jersey or emblems?
How to change my club’s name in Top Eleven?
Which TV Rights contract should I choose?
Which Sponsorship contract should I choose?
What is the Investments menu for?
There are no fans at my matches
Why can’t I increase the level of my stadium?
My Stadium is not full (I have more seats than it is shown)
Season in Review: For how long is the report available?
Season in Review: My player doesn’t have all stats
How can I change my profile photo?
I have watched a Video offer but have not received my Free Boosters & Cash
Can I use a VPN while completing the offers?
Why do I receive only one gift per day from my friends?
How to submit idea for the game
When is the next update?
I don't like the new update. Can I go back to the previous version?
How do I report a user for abusive behavior?